We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@solandtide.co. We will update you with the return address once approved.
If your return is accepted, ou will be responsible for the return shipping at your own cost.
Any items returned to us that do not meet our returns criteria will be sent back to you.
Your original shipping charges are non-refundable.
If your order came with a free gift, this must be returned with the other items in your order.
Please note, that any items purchased as part of a bundle must be returned as a full bundle. We don't accept individual items.
If you have received an item that appears faulty, we’re sorry about this. Please contact our support team at support@solantide.co with your order details and a photo of the fault. One of our team will be happy to help.
You can always contact us for any return question at support@solandtide.co.